1. Introduction
Welcome to LetsApplAi ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.letsapplai.com and our AI-powered job hunting services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information You Provide
- Account Information: Name, email address, phone number, WhatsApp number, password
- Resume and Profile Data: Educational qualifications, work experience, skills, certifications, professional summary, career preferences
- Job Preferences: Desired job titles, locations, salary expectations, industry preferences
- Payment Information: Billing address, payment method details (processed securely through our payment providers)
- Communications: Messages you send us via email, WhatsApp, or contact forms
2.2 Information Collected Automatically
- Usage Data: Pages visited, time spent on pages, links clicked, job listings viewed
- Device Information: IP address, browser type, operating system, device identifiers
- Cookies and Tracking: We use cookies and similar technologies to track activity and preferences
- Location Data: Approximate location based on IP address
2.3 Information from Third Parties
- Job Boards: Job listings aggregated from various job boards and company websites
- Social Media: If you connect your social media accounts, we may receive profile information
- WhatsApp: Message delivery status and interaction data through WhatsApp Business API
3. How We Use Your Information
We use the information we collect for the following purposes:
- Job Matching: To use AI algorithms to match your profile with relevant job opportunities
- Application Submission: To tailor and submit job applications on your behalf
- Communication: To send job alerts, application updates, and service notifications via email and WhatsApp
- Service Delivery: To provide interview preparation materials and career guidance
- Account Management: To create and manage your account, process payments, and provide customer support
- Service Improvement: To analyze usage patterns, improve our AI algorithms, and enhance user experience
- Marketing: To send promotional communications (you can opt-out anytime)
- Legal Compliance: To comply with legal obligations and protect our rights
4. How We Share Your Information
4.1 With Your Consent
We share your resume and application materials with potential employers when you authorize us to apply for jobs on your behalf.
4.2 Service Providers
We share information with third-party service providers who perform services on our behalf:
- Payment processors (Razorpay, Stripe, etc.)
- WhatsApp Business API providers
- Email service providers
- Cloud hosting and storage services
- Analytics providers
4.3 Legal Requirements
We may disclose your information if required by law, court order, or governmental request, or to protect our rights and safety.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4.5 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:
- Active Accounts: We retain your data while your account is active
- Inactive Accounts: If you don't use our service for 12 months, we may archive or delete your data
- After Account Deletion: We delete or anonymize your data within 90 days of account deletion, except where required by law
- Legal Obligations: Some data may be retained longer to comply with legal, accounting, or reporting requirements
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit (SSL/TLS) and at rest
- Secure access controls and authentication
- Regular security audits and vulnerability assessments
- Employee training on data protection
- Secure backup and disaster recovery procedures
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights and Choices
7.1 Access and Update
You can access and update your profile information through your account dashboard at any time.
7.2 Data Portability
You have the right to request a copy of your personal data in a structured, commonly used format.
7.3 Deletion
You can request deletion of your account and personal data by contacting us at privacy@letsapplai.com.
7.4 Opt-Out of Communications
- Email: Click the "unsubscribe" link in any email or adjust preferences in your account
- WhatsApp: Reply "STOP" to any WhatsApp message or disable WhatsApp notifications in your account
- Marketing: You can opt-out of promotional communications while still receiving service-related messages
7.5 Cookie Preferences
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect functionality.
7.6 Correction
If you believe any information we hold about you is inaccurate, you can request correction.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Help us understand how users interact with our site
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Track conversions and deliver relevant ads
You can control cookies through your browser settings, though some features may not function properly without them.
9. Third-Party Links and Services
Our service may contain links to third-party websites, job boards, and employer sites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. WhatsApp Communications
By providing your WhatsApp number, you consent to receive:
- Job match notifications
- Application status updates
- Service announcements
- Interactive job application prompts
We use WhatsApp Business API in compliance with WhatsApp's terms of service. You can opt-out at any time by replying "STOP" or adjusting settings in your account.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending an email notification to your registered email address
- Displaying a prominent notice on our website or app
Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within 30 days.
15. Legal Basis for Processing (For EU/EEA Users)
If you are located in the European Union or European Economic Area, our legal basis for processing your personal information includes:
- Consent: You have given clear consent for us to process your personal data for specific purposes
- Contract: Processing is necessary for the performance of our contract with you
- Legal Obligation: Processing is necessary for compliance with legal obligations
- Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving services, fraud prevention)
16. Compliance with Indian Laws
We comply with applicable Indian data protection laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.